Process
What you see and receive at each step — no ambiguity about where a project stands.
One conversation to define what's being built and why. You get a written scope, not a vague proposal.
Data model and system design decided before any code — the part most builds skip.
Weekly check-ins with something real to look at, not status updates.
Testing as a discipline, not a final-day scramble.
Shipped, monitored, and handed off with documentation you can actually use.
Available after launch — not a one-and-done handoff.